Please find the following frequently asked questions (FAQs) in regard to the acquisition of Keytech Water Management (Keytech) by Kurita Canada, Inc. (Kurita).

Q1: Can you provide an overview of what has transpired?

A1: On April 19, 2021, it was publicly announced that Kurita Water Industries (Kurita), headquartered in Tokyo, Japan, the completion of its acquisition of Keytech Water Management through its North American subsidiaries in a stock purchase deal. Keytech will operate as a 100% consolidated subsidiary of Kurita Canada, Inc. Please see the formal Press Release for further information.

Q2: Will the management of Keytech be changing?

A2: No. The driving force for Kurita’s interest in Keytech was its people and our history of being technically strong and customer-focused. The management team of Keytech will remain in place. The former president, Douglas Halbert, will continue to lead the organization forward as general manager.

Q3: Will our Keytech Sales/Service Representatives be changing?

A3: No. Your current Keytech Sales/ Service Representative will stay the same. You can expect to receive the same great customer service and support.

Q4: Will any of the products, services, or solutions we currently buy be affected?

A4: All products, services, and solutions Keytech provides to you will continue to be offered and supported. In the near future, our products and services will be augmented with new and exciting world-class offerings from Kurita.

Q5: Who should I contact for support or with questions?

A5: Please continue to contact your Keytech representative in the same way you always have.

Q6: Is the name Keytech Water Management changing to Kurita?

A6: Not at present time. Over time, the brand Kurita will become more common.

Q7: Will the headquarters location and address be changing?

A7: No. Keytech’s headquarters, manufacturing and warehouse facility, laboratory, and administrative offices will continue to be based in Kitchener, Ontario.

Q8: How do we place our orders?

A8: You can place orders just as you always have.

Q9: Will my invoices change?

A9: No. Over time, as the Kurita name is introduced, the look and feel of your invoice may be updated.

Q10: Should our payments be submitted as usual?

A10: Yes. Nothing changes with regard to remittances.

Q11: Will your website change?

A11: No, not in the near term. Over time, the Keytech website is likely to be consolidated into a broader Kurita site for the Americas.

Q12: What happens to our current Aquaplan Water Treatment Agreement?

A12: Nothing changes. We will continue to meet all contractual commitments with the same excellent customer service you have grown to expect.

Q13: What if I have a proposed Water Treatment Quotation, will this change impact me?

A13: No. Pending quotations will continue as usual. There is no change in our timelines, and we will continue to meet all existing and proposed commitments.

Q14: Why was Kurita interested in Keytech?

A14: The addition of Keytech to the Kurita family is consistent with Kurita’s strategic focus to expand its businesses globally with established bases in four regions of the world – Japan, Asia, Europe, and the Americas. Kurita is systematically strengthening its businesses in North America, an example being the formation of Kurita America in April of 2020. Investment in Keytech and in Canada is another milestone in Kurita’s strategic journey.

Q15: Who is Kurita, and what do they do?

A15: Since its founding in 1949, Kurita has been a leader in the water treatment and environmental services industries. Kurita is headquartered in Tokyo, Japan, with many offices located throughout Japan, Asia, Europe, and the Americas. Kurita is one of the world’s largest suppliers of water and process solutions ranging from chemicals to custom design and construction of equipment systems. Kurita operates internationally and has a reputation for innovation, technological excellence, and contributing to
environmental protection.
You can learn more about Kurita here www.kurita.co.jp/english.

Q16: Why is being part of Kurita good for Keytech’s customers?

A16: There are many reasons for our customers and the general marketplace to be excited about Keytech’s inclusion in the Kurita Group of companies. Brief highlights include:

• Keytech will continue to operate with nimbleness and flexibility in serving our customers but with the financial strength of a $2.5B organization, an unwavering investment in innovation and technology, and over 70 years of experience in meeting customer needs.

• Keytech now has access to the tremendous depth and breadth of Kurita’s comprehensive product and service portfolio designed to increase efficiency, reliability, and profitability for industrial manufacturers, municipal drinking water plants, energy producers, and commercial/institutional facilities.
• Kurita values the long-term customer partnerships that Keytech has developed over the years. We look forward to building upon Keytech’s portfolio of integrated solutions by leveraging Kurita’s commitment to research and development to solve the most challenging water and process issues to create new levels of value for our customers.

We look forward to sharing additional information with you about the new capabilities of Keytech as they unfold.